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A Karitane Nurse with a mother and baby in a cot

Residential Parenting Service (Sleep & Settling Support for NSW Families)

Gentle, evidence-based support for sleep, feeding, routines and toddler behaviour — 24 hours a day over 2-4 nights. This free service is available in-person and virtually.

Intensive, gentle support for parents struggling with sleep, feeding or toddler behaviour

When exhaustion, unsettled sleep or feeding challenges start to take over daily life, you don’t have to keep pushing through alone. Karitane’s Residential Parenting Service gives NSW families a 2–4 night stay in a supportive, nurturing environment where you receive intensive, wraparound help from our child and family health professionals.

Whether you’re struggling with sleepless nights, feeding difficulties, toddler behaviour, or feeling overwhelmed or anxious — we’re here with you every step of the way.

This service is free for Medicare card holders and is also available as a Virtual Residential Parenting Service if you can’t attend in person.

What is the Karitane Residential Parenting Service?

Our 2–4 night residential stay provides 24-hour support, guidance and encouragement from a multidisciplinary team including child and family health nurses, psychologists, social workers, paediatricians and psychiatrists.

Together, we partner with you to navigate challenges such as:

  • Frequent night waking
  • Difficulties settling your baby
  • Feeding challenges (breastfeeding or bottle)
  • Introducing solids
  • Establishing or adjusting routines
  • Unsettled behaviour
  • Toddler tantrums or big emotions
  • Parental exhaustion, overwhelm, anxiety or postnatal depression
  • Adjusting to life as a new parent
  • Supporting the wellbeing of the whole family

During your stay, we’ll work with you to set goals tailored to your family’s needs, share practical strategies, and support you as you put them into practice — day and night.

Who is the service for?

Our Residential Parenting Service supports families with children from birth to 5 years of age who are experiencing more complex or persistent parenting challenges and benefit from intensive support.

Families come to us when they feel:

  • Their baby or toddler’s sleep is severely disrupted
  • Feeding feels stressful or inconsistent
  • Their child’s behaviour feels overwhelming
  • They’re unsure what else to try
  • They want to understand their child’s cues and needs
  • Their own wellbeing is being impacted

No problem is “too small” or “not serious enough”. If it’s affecting you or your child’s wellbeing, we’re here to help.

 

Karitane Campbelltown

What happens during your stay?

You and your child stay in our Early Parenting Centre located at Campbelltown Hospital, with support available day and night.

Your stay includes:

Individualised assessments

We listen to your concerns and take time to understand your family goals. Together, we create a plan that suits your baby or toddler’s needs and works for your family.

24-hour support

Team members work alongside you during feeds, settling periods, routines, and overnight.

Responsive sleep & settling guidance

We teach gentle, evidence-based strategies that follow your child’s cues and support healthy sleep habits — never controlled crying.

Feeding support

Our experienced team helps with breastfeeding, mixed feeding and feeding. You’ll learn what to expect and how to feel more confident at home.

Routine and daily rhythm planning

We help you understand your child’s needs and establish predictable, flexible routines that support sleep and wellbeing.

Toddler behaviour support

If your toddler is struggling with big feelings, tantrums, aggression or separation anxiety, we provide strategies grounded in connection, development and emotional safety.

Mental health support for parents

Specialist support is available if you’re feeling anxious, overwhelmed, isolated, or unsure — including help with postnatal depression or anxiety.

Group education sessions

Connect with other parents and learn about sleep, feeding, development, behaviour and wellbeing in a supportive group setting.

Partner and family involvement

Partners are encouraged to stay or visit frequently. Families with more than one child can be accommodated.

Post-stay follow-up

Follow-up support is available through our Karitane Careline and we are always here to support you on your parenting journey.

What kinds of challenges can we help with?

Sleep difficulties

If your baby or toddler is waking often, finding it hard to settle, or only sleeping in your arms, we’ll work alongside you to support your child’s sleep in a way that feels right for your family.Feeding

We can help with breastfeeding challenges, low supply concerns, , mixed feeding or transitioning to solids.

Toddler behaviour

We support families with tantrums, aggression, big feelings, sleep resistance, and difficulties with routines.

Parental overwhelm & postnatal mental health

You don’t have to navigate these feelings alone. Our team can help you understand what’s going on and support you with practical strategies and therapeutic care.

Where is the Residential Parenting Service located?

Karitane Early Parenting Centre – Campbelltown

Located within Campbelltown Hospital (Queen St), our residential unit provides:

  • Private family rooms
  • 24-hour clinical and emotional support
  • Space for partners to stay
  • First Nations friendly environments 
  • Group rooms for education and connection
  • Culturally inclusive care

Virtual Residential Parenting Service

If you can’t attend in person, our Virtual Residential Parenting Service provides the same evidence-based guidance and support through video coaching from your home.

You can read more about our virtual options for help here. 

Sleep Tips For Babies and Toddlers Webinar
10 Feb
Online

Sleep Tips For Babies and Toddlers Webinar

Getting enough sleep is very important for everyone in the family. Join us for this webinar where we'll discuss the principles, strategies and top tips for helping your baby enjoy more sleep. February 10, 2026

How to start the process

Click Get Help, complete a short form, and we’ll contact you to match you with the right support option.

You can also explore:

Cost

This is a free service for Medicare card holders

A Karitane Nurse with a mother and baby

Parent Stories: Real experiences from families

“Tzachi was waking up 13 times a night… I felt so lost and desperate. After our residential stay, I felt like a new person. Karitane literally saved our life.”

Watch Video

Yael & Menachem – Sydney, NSW

“Gabriella was feeding every 20 minutes and would only fall asleep on us. I felt like a failure… Karitane made me feel empowered.”

Watch Video

Suzi – Sydney

“We had the most amazing stay. The culturally inclusive room made us feel at home — especially the artworks from local Indigenous artists.”

Watch Video

Celest – Taree

Frequently Asked Questions

Most families stay 2–4 nights, depending on their needs.

No. You can self-refer using our online Get Help form.

Parents, carers and children from birth to 5 years who live in NSW. Partners are welcome to stay.

Yes. Our service is gentle and supportive. At Karitane, we work in partnership with you. We listen to your concerns, respect your family values, and support you to make choices that feel right for you and your child. There is no one-size-fits-all approach.

We use responsive settling, which is a warm, caring way to support your baby or toddler’s sleep. This means responding to your child’s needs, offering comfort, and helping them feel safe and secure.

We do not use controlled crying. Our focus is on building trust, confidence, and connection — while gently supporting calmer sleep for your child and your family.

 

Clothing, toiletries, formula or feeding equipment if required, and any comfort items for your child. Our friendly and helpful Intake team will support you with any special dietary requirements.

 

Yes. Follow-up support is available through our Karitane Careline and we are always here to support you on your parenting journey.

Residential Service Locations

Our Early Parenting Centre in Campbelltown Hospital supports families with children from birth to 5 years of age.