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A Karitane nurse undertaking a Virtual Home visit via video

Virtual Residential Parenting Service

This 4-night/5-day service supports families with children birth to 3 years with parenting concerns around sleep and settling, breastfeeding, feeding and nutrition, routines, adjusting to parenting, and anxiety and postnatal depression. This free service is available to families who may find it difficult to attend the Karitane Residential Service in-person.

Our Services

Having a baby is a huge change to your life. There may be times you are feeling stressed or overwhelmed, but help is available. 

What to Expect

Over the five days you’re enrolled, you can speak with child and family nurses and GP who will work in partnership with you to support you on your parenting.  journey.

You will have planned sessions every day and 24-hour parenting support if you need to contact a nurse outside of these sessions.  We welcome partners and other caregivers to join the sessions.

Day 1: Starts with a 1 to 1.5 hour individual virtual consultation with your Karitane child and family nurse. The nurse will complete assessments and talk about your goals. From there, you can set up more sessions with the nurse for that day. We aim to meet with you at least twice each day. You can also call the nurse outside of your scheduled sessions for extra support as needed.

Days 2 - 4: Each morning begins with an individual virtual consultation tailored just for you. In the afternoons, you’ll connect with your nurse and receive support whenever your baby’s routine changes. If you’d like to schedule a session with our GP, appointments are available on Wednesdays.

Day 5: You will have your last one-to-one virtual meeting with the nurse to finalise your discharge plan to assist with continuing with your parenting choices. Discharge will occur by 12pm.

The Karitane Virtual Residential Parenting Service is a confidential service funded by NSW Health. The service uses the NSW Health secure myVirtualCare platform. You will need reliable internet and your own personal device (preferable laptops and iPads/tablets) to access the service.

Parenting Webinars

We offer our popular parenting webinars online regularly. Webinars are FREE to join, just choose a topic important to you and join other parents as our expert child and family health nurse provides tips and strategies.

How to start the process

Click 'Get Help' and fill out this short form, and we’ll find the right support for your family.

Cost

This is a free service with to Medicare card holders

Karitane Parenting Centres

Virtual Residential Parenting Service FAQ

The Virtual Residential Parenting Service is available to all families in NSW who prefer remote support, whether due to distance, responsibilities with older children, working from home, or a child’s difficulty adjusting to new environments. Families can receive support from Child and Family Health Nurses, GPs, social workers, and play specialists—all from the comfort of home.

What parents say

“It has been an absolutely amazing experience, and I can’t believe how much has changed this week. Your 24-hour support made me feel like I could do this, every check in came at exactly the right time. Dylan is sleeping in his bed, I’m sleeping in my bed, I will forever be so grateful and thankful from our whole family thank you.” 

Kelly – Bevery Hills, NSW