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Do you have a parenting question about your 0 – 5 year old child? Call the Karitane Careline on 1300 CARING (1300 227 464) or (02) 9794 2350.

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When you call Karitane careline a friendly and experienced child and family health nurse will support you with guidance and encouragement on your parenting journey.  Our professional team are here to support you with topics that include:

  • Sleep and settling
  • Feeding and nutrition
  • Age appropriate routines
  • Multiple babies
  • Adjusting to parenting
  • Toddler behaviour
  • Anxiety and postnatal depression


Operating hours

Monday – Thursday 8am - 9pm

Friday 8am – 4.30pm

Saturday 9am - 3.30pm

The Karitane careline is not a crisis line. If your child is unwell or your question is of an urgent nature, call health direct on 1800 022 222 for medical advice or 000 for emergency.

* Please note: Careline operating hours over Christmas are 8am - 4.30pm December 22, 27, 28 and January 2, 3, 4, 5, 6. 

* Please note: Karitane’s call-back service is free of charge, however some mobile providers may charge fees for calling Karitane’s 1300 227 464 number.  Please check with your provider if you are unsure or call 9794 2350 for the cost of a local call.


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 A quick tip

Parents can now self-refer online here.